A small thank-you
We can’t forget our first customer.
Every product has a first leap of faith. Ours came from a 40-year-old bakery on the other side of the country — the one that picked up our call, listened to a pitch about a half-built dashboard, and said, “okay, let’s try it.”
This page is for them.
Customer story
Anumod Bakery
Port Blair, Andaman
Est. 1983 · 40+ years · on xcoms since 2024
“xcoms gave our 40-year-old bakery a brand-new operating rhythm.”
When we started Anumod Bakery in Port Blair in 1983, we tracked every cake on a paper register. By 2024 we were juggling counter orders, WhatsApp messages from across the islands, and a kitchen that never quite knew what to bake first. xcoms put all of it in one place. Our counter staff now closes an order in under a minute, our regulars order from WhatsApp with a single “hi”, and our online cake shop quietly takes orders while the shutters are down.
— The Anumod Bakery team, Port Blair
- Counter check-out time dropped from ~3 minutes to under a minute.
- WhatsApp catalog took over routine orders so staff could focus on premium cakes.
- Online storefront at anumodbakery.shop turned the bakery into a 24/7 business.
Why their bet mattered.
In early 2024, xcoms was a working prototype with a long list of rough edges. We had no other customers, no testimonials, no scale, no “trusted by 100+ brands” banner to point at. What we had was a conviction that bakeries deserved software that understood flavours, weights, eggless toggles, and pickup slots — not a generic POS retrofitted with a cake category.
The Anumod Bakery team chose to back that conviction. They moved their counter, their kitchen queue, their WhatsApp orders, and eventually their online cake shop onto xcoms — while we were still finding our feet. They sent us bug reports at 11 PM and feature requests at 6 AM. They told us exactly what bakery owners need from software, in plain Malayalam and English.
Every feature on xcoms today — the WhatsApp catalog, the eggless toggle per item, the Saturday-rush kitchen queue, the storefront with custom domain support — carries fingerprints from the Anumod team’s feedback.
“Thank you for trusting a prototype. xcoms wouldn’t exist in the shape it does today if you hadn’t said yes that morning.”
— The xcoms team, XSpine Tech
Want to see Anumod’s cakes in action? Visit their online store at anumodbakery.shop — it’s built on xcoms.
Ready to retire your order register?
Spin up your bakery on xcoms in under an hour. We’ll help you import your menu and train your staff — on the house.